Shipping & Delivery

Can I collect my order?

Yes, local collection is available from our warehouse at GrowTropicals, Hall Nurseries, Upper Helmsley, York, YO41 1JY

Collection is available between the hours of 10am - 5pm, Monday - Friday. Please be aware collection is not available outside of those times.

Please wait for an email confirmation that your order is ready to collect prior to arrival.

Last updated 22 September 2026

More about Shipping & Delivery

I'm going away. Can you hold my order or delay dispatch?Can I choose a delivery day or time slot?An item is missing or wrong in my deliveryMy order hasn't arrived, or tracking says delivered but I don't have itDo you ship internationally?Do you ship in winter?

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