Rare & Unusual Houseplants
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RHS Chelsea Gold Medal
We walked away from this year's Chelsea Flower Show with a Gold for our Houseplant Studio 'The Language of Plants' a collaboration with design studio ATYPICAL
Grow With Us
Explore our customers thriving plants and shop the plant directly. Share your #Growtropicals plant on Instagram for a chance to be featured.Our Commitment
Since the start of GrowTropicals, our core mission has been to provide the widest range of quality plants, with the best service, in a sustainable and ethical way.
As part of our commitment to ensuring the plant hobby is sustainable long term, whilst working to protect the most vulnerable areas of biodiversity, we will be donating 5% of all our profits from this website to The Rainforest Trust to further their work in protecting the world's rainforests for generations to come.
We are always interested to help, hear your thoughts or get feedback on what we are doing. So don't be shy and come and say hi over at @growtropicals on Instagram or Facebook.
FAQs
Delivery charges vary based on the order value and the desired shipping service, however shipping is free on all orders over £60. For a full breakdown you can visit our shipping help centre.
Orders containing plants dispatch Monday to Thursday. Orders not containing plants will also dispatch on Fridays. We aim to dispatch all orders within 1-3 working days.
Orders placed with priority shipping will be dispatched same day if ordered before 12pm or otherwise the following day (not including Friday if the order contains plants).
Orders placed with Saturday delivery up to 12pm Friday, will ship on Friday. Orders placed after 12pm on Friday will ship the following Friday.
Please note: Delays can occur at peak times or when weather conditions prevent shipment. Also, please note we cannot ship plants on bank holidays.
Orders typically take 2-4 business days to arrive (unless otherwise stated in the product description). This can be extended at peak times or when poor weather conditions restrict shipment.
Non UK mainland orders can take up to 5 days.
Delivery details will be provided in your confirmation email.
At GrowTropicals, we pride ourselves on being a leader in plant knowledge and expertise, and we are committed to ensuring that our customers receive the highest quality plants and customer service possible. Because of this, we guarantee the health of every plant that we deliver, and we offer a 7-day live arrival guarantee on all of our plants.
It is important to keep in mind that, plants can be sensitive to significant changes. As a result, some minor cosmetic imperfections may be present upon arrival - plants are living things and may not always be 100% perfect.
We do our best to photograph plants and specifically note if a plant is blemished pre-shipping. Due to the process of shipping it is possible that following shipping, your plant may require several days or even weeks to acclimate to its new surroundings, before it begins to thrive and grow. This is completely normal and nothing to worry about.
Should you encounter any issues with an order, simply contact our customer support team at hello@growtropicals.com within 7 days of receiving your order (the sooner the better however). To make the process as simple as possible, we kindly ask that you provide your order number, full name and several clear photos of the damaged plant so that we may better assist you.
Please be aware that compensation cannot be guaranteed if we are not notified within the 7 day period. This is because we can not guarantee the care and environment the plant has been kept in. Repotting your plant within this time frame will also void our guarantee.
Work with us
Become a Stockist
Our premium range of potting mixes and growing media are available to buy wholesale for trade customers.
Plants for Business
We have vast experience in completing commercial installations of large scale green wall, terrarium, hanging and self watering projects.