Placing an Order

Can I track my order?

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.

Last updated 22 September 2026

More about Placing an Order

How do I skip a month or cancel my subscription box?What are tissue culture plantlets and how do pre-orders work?Is there a minimum order value?What happens if something in my order is out of stock when it's packed?Can I send an order to someone else as a gift?Where is my order confirmation?

← Back to the Help Centre