Where is my refund?

Refunds are issued immediately when actioned by our customer success team. Please note that payment refunds to Paypal often are much quicker than refunds to banks. Your bank may take several days to process the payment back into your account. We’ll contact you by email to let you know when your refund has been processed. Please allow up to ten working days from recieving the refund notification email before getting in touch about your refund.