Our standard delivery charge is £6.95 for all UK orders sent via express 24hrs with DPD local. Delivery is free on orders over £60.
We deliver non-plant products Monday to Friday. Our plant shipping days are Monday to Thursday. We aim to dispatch all orders within 1-3 working days via DPD local next day shipping. Delays can occur at peak times or when weather conditions prevent shipment.
Orders typically take 2-4 business days to arrive (unless otherwise stated in the product description). This can be extended at peak times or when poor weather conditions restrict shipment.
Overseas deliveries can take anywhere from 7-16 days.
Delivery details will be provided in your confirmation email.
We ship using DPD Local 24 hour express shipping for all UK mainland orders. Once your order is confirmed you will receive an email notification with your tracking details, followed by a 1 hour delivery slot via text.
Non UK mainland orders are shipped via Royal Mail or Parcelforce.
If you will not be home at the time of delivery, you can use the DPD app to redirect your parcel to a local pickup point, or instruct the driver to leave the delivery in a safe place or with a neighbour.
Local collection is available from our warehouse at Unit C1, Burley Hill Trading Estate, Leeds, LS4 2PU. Collection is available between the hours of 10am - 5pm, Monday - Friday. Please be aware collection is not available outside of those times. If you require collection at an alternative time please contact us via email at firstname.lastname@example.org.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.