Shipping

Our standard delivery charge is £6.95 for all UK orders sent via express 24hrs with DPD local. Delivery is free on orders over £100.

We deliver non-plant products Monday to Friday. Our plant shipping days are Monday to Wednesday. All orders will be dispatched within 1-3 working days via DPD local next day shipping. 95% of our orders are shipped within 24hours. Short delays may occur as a result of staff sickness due to COVID-19 pandemic.

Orders processed here will take 1-3 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We ship using DPD Local 24 hour express shipping. Once your order is confirmed you will receive a text or email notification with your tracking details.

Yes, we ship all over the world. Unfortunately some products are restricted, so please contact us at hello@growtropicals.com before ordering. Shipping costs will apply, and will be added at checkout.

If you will not be home during delivery, please contact DPD directly with your tracking details to instruct them to leave the delivery in a safe place or with a neighbour.

Local collection is available from our warehouse at Unit C1, Burley Hill Trading Estate, Leeds, LS4 2PU. Collection is available in standard working hours from Monday-Friday 9am - 5pm, please be aware collection may not be available outside of those times. If you require collection at an alternative time please contact us via email at hello@growtropicals.com.

Products

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Customer support

+44 (0) 113 824 4122

Email

hello@growtropicals.com