Bringing a New Plant Home? Our Step-by-Step Care Guide

There’s a special kind of excitement that comes with ordering a new plant. You’ve picked the perfect pot, imagined it in your home, and now it’s on its way! But what happens next? How do you make sure your leafy new friend arrives happy and healthy? In this guide, we’ll walk you through everything you need to know while you wait for your plant delivery.

Unboxing & First Steps

Your plant has travelled all the way from our nursery in York, so it’s important to unbox it as soon as it arrives. Carefully remove it from the packaging, giving it a gentle shake to settle any soil and remove protective wrappings.

Take a moment to inspect your plant. A few bent leaves or slightly droopy stems can be normal after transit, your plant is simply acclimatising. Avoid panicking if you spot minor bruising or leaf drop; it often recovers within a few days.

For the first week or two, resist the urge to repot or fertilise. Let your plant adjust to its new environment, getting used to light levels, temperature, and humidity. Think of this as a little settling-in period for your green companion.

Watering

Before reaching for the watering can, check the soil. Stick your finger about an inch or two deep; if the soil feels dry at that depth, it’s time to water. Overwatering is one of the most common mistakes, so letting the soil dry slightly between waterings is often best.

Remember, each plant is unique. Some tropical favourites enjoy consistently moist soil, while succulents and cacti prefer it a little drier. Observing your plant’s response over the first couple of weeks will help you fine-tune the watering routine.

Soil & Repotting

Tropical plants thrive in well-draining, airy soil that allows their roots to breathe. If your plant needs a refresh or you’re repotting it into something more permanent, choose a light, aerated mix. Our [Premium Potting Mixes] are specially designed to support healthy root development while preventing overwatering—a perfect home for your plant to flourish.

When repotting, gently loosen the roots if they appear tightly bound and always choose a pot with drainage holes. A slightly larger pot is ideal—too much extra space can lead to waterlogging, which roots dislike.

Finding the Right Spot

Light, temperature, and humidity are crucial for a happy plant. Most tropical houseplants prefer bright, indirect light, away from harsh sunlight that can scorch their leaves. Draughts, radiators, and sudden temperature changes can also stress a plant, so a consistent, cosy spot is ideal.

Need More Help?

If you have any questions about your plant or your order, I’m here to help! I’m available Monday to Friday, 9am–5pm. Drop us an email or DM on socials and I’ll get back to you as soon as possible. Whether it’s watering advice, potting guidance, or troubleshooting, no question is too small.